Introduction

NDC Associates Ltd. are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.

Who we are

Name: Neil Cunningham at NDC Associates Ltd.

Email: info@ndcassociates.co.uk

The type of personal information we collect 

• Personal indentifiers and contact information

• Cookies

How we get your personal information and how we may use it

Most of the information we process is provided to us directly from the following sources and scenarios:

Personal identifiers and contact information: We will only collect personal information when you provide it to us on our enquiry form. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.

We use the information you give us in order to process service requests via direct contact. We will not email you in the future unless you have given us your consent. We will not pass your email address to other websites unless you agree and we do not send marketing emails to personal email addresses (spam).

Cookies: We may use technology to track the patterns of behaviour of visitors to our site. This can include using  "cookies" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Under the UK General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

• Your consent. You are able to remove your consent at any time. You can do this by contacting info@ndcassociates.co.uk

• We have a contractual obligation 

• We need to perform a public task

• We have a legitimate interest 

How we store your personal information

Your information is securely stored. 

We keep personal identifiers and contact information until any services contracted have been complete or up to two years. We will then dispose of your information by deleting it from our cloud system.

You are able to remove your consent at any time. You can do this by contacting info@ndcassociates.co.uk.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - you have the right to ask us for copies of your personal information.

Your right to rectification - you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - you have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object of processing - you have the right to object to the processing of your information in certain circumstance.

Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact Neil Cunningham at info@ndcassociates.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Phone: +44 (0)191 389 1057

Email: info@ndcassociates.co.uk

Mailbox

NDC Associates Ltd.

PO 283, Chester le Street

DH3 9FL

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow, Cheshire

SK9 5AF

Phone: +44 (0303 123 1113

Website: www.ico.org.uk